Shipping Policy

At Marwick London, our priority is to offer you the best possible delivery experience, wherever you are. We serve hundreds of customers around the world every day, ensuring a fast service of the highest quality.

1. Delivery times

The total time to receive your order is divided into two main phases:

Processing time (1 to 3 business days, Monday to Friday): This includes order confirmation, any necessary adjustments, quality control, packaging and preparation for shipping.
Delivery time (3 to 7 business days): This is the estimated time for your package to travel from our fulfilment centre to your delivery address.

Please note: Delivery times are estimates and may vary due to external factors such as customs delays, weather conditions, remote locations or high shipping volumes. Although we do everything possible to deliver within these timeframes, these estimates depend on third-party carriers and logistics services.

2. Shipping costs

We are pleased to offer free standard shipping on all orders, with no minimum purchase amount.

3. Customs and taxes

For international orders, please note that customs duties or import charges may apply once the package arrives in the destination country. Such charges are the customer's responsibility. We have no control over these taxes and cannot predict their amount. We primarily use reliable carriers such as Royal Mail or local postal services.

4. Incorrect delivery address

It is the customer's responsibility to ensure that the delivery address provided at the time of purchase is correct and complete. To ensure a smooth delivery, we strongly recommend providing a telephone number. If a package is returned to us due to an incorrect or incomplete address, the cost of reshipping will be the customer's responsibility.

5. Contact us

For any questions related to your shipment, please do not hesitate to contact our customer service team at store@marwicklondon.com.